Refund Policy
This Refund Policy applies to paid plans purchased via OMT Pay wallet-to-wallet transfer on GoldenSpaceAI. It forms part of the agreement described in the Terms of Service.
1. Exact amount required
You must send the exact plan price (USD 5 / 10 / 15 as shown on the Upgrade page) from the OMT Pay number you submitted to the destination wallet shown after you accept the Terms, Privacy Policy, and this Refund Policy.
2. Wrong amount
If we receive a transfer in the wrong amount for the selected plan, we will refund that transfer minus applicable fees (for example network or wallet fees). We are not obliged to activate a plan for a non-matching amount.
3. Non-matching transfers
We may decline payment requests when the sending number or amount does not match the request. Declined requests do not start a paid period. Where funds were received but do not match, treatment follows section 2 where a refund is appropriate.
4. When the plan starts
A paid plan starts on the date we confirm (approve) a matching payment — not on the date you submit a request or tap “Amount sent”. Confirmation may take one (1) to two (2) working days after the transfer is identified.
5. No automatic renewal
Paid plans do not renew automatically. When the thirty-day period ends, access returns to Free until a new exact payment is submitted and confirmed.
6. Change of mind / unused time
Because access is provisioned after manual confirmation of an exact wallet transfer, refunds are generally limited to wrong-amount cases described above. Unused days in a confirmed period are not prorated unless required by law.
7. Contact
Refund enquiries may be submitted to support@goldenspaceai.space. Include the OMT number used and the approximate transfer time.