Privacy Policy

Last updated:

1. Information We Collect

We collect only the minimum information necessary to operate and improve GoldenSpaceAI:

• Account information (username, email, and login credentials)
• Profile preferences and Golden token balance
• Technical data such as browser type, device ID, and approximate region

We do not collect or store your payment card details or crypto wallet keys — payments are securely processed by third-party partners like NowPayments.

2. How We Use Your Information

Your data helps us:

• Provide personalized AI experiences and subscriptions
• Securely process payments and manage Golden balances
• Improve platform stability and performance
• Respond to customer support and refund requests

3. AI Conversations & Logs

AI chats are processed in real time to generate responses. We do not use your content to train AI models. Temporary logs may be stored for debugging and deleted within 30 days. No human staff review private chat data.

4. Cookies

GoldenSpaceAI uses limited cookies to:

• Keep your session active
• Remember preferences like theme or language
• Collect anonymous analytics if you accept tracking

You can disable or clear cookies in your browser settings anytime.

5. Data Security

We use encryption-at-rest, firewalls, and strict access controls. Only authorized team members can access limited user data for troubleshooting or verification. Our infrastructure follows recognized compliance frameworks like GDPR and SOC-2.

6. Data Sharing

We never sell, rent, or share your personal data for marketing. Information is shared only with trusted service providers that help us operate GoldenSpaceAI (for example, email or payment systems), and only under strict confidentiality agreements.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Request a copy (data portability)
• Withdraw consent for processing

To exercise any of these rights, contact us at support@goldenspaceai.space. We will respond within 30 days.

8. Data Retention

We retain your information only as long as necessary to provide our services. When you delete your account, your data is removed from our active systems within 90 days unless legally required to retain it longer.

9. Children’s Privacy

GoldenSpaceAI is intended for users aged 13 and older. If we learn that we have collected data from a child under 13 without consent, we will promptly delete it.

10. Policy Updates

We may update this policy from time to time to reflect new services, technologies, or legal requirements. The latest version will always appear on this page.

11. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact:

📧 support@goldenspaceai.space
☎️ +1 (213) 770-7589